About The Team
CB Brighton Locksmith is your local fast response locksmith for the Brighton and Hove areas. We’re a small local business who focuses on providing the very best in comprehensive locksmith services. As well as ease of use for all customers as well as a high level of customer service. That we think other bigger locksmith businesses would not be able to match.
This all starts when you call us up and speak to one of our trained office representatives. These are our front line in the fight against faulty locks and lock outs all across the Brighton and Hove area. All of our office team are highly trained and will answer all your questions about locksmithing or the business itself.
If you’re looking to book a join or get an emergency locksmith out to you right away our trained office team will take as many details about your lock problems as quickly as possible. Ensuring no time is wasted at all. From there our office team passes the information to our locksmiths. Out on the road and from there the locksmiths take over, but not entirely. When the locksmith is assigned a task it is then up to the locksmith to turn up to the job ion time and make sure they leave the customer with a working lock and a pleasant experience while doing so.
Our Team works 24/7
All the while our office team are available to provide tech support during and after the job is complete. Any problems our customers are having that they would like to speak to management about. Can be taken up at anytime during or after a job and it is then our office teams job to ensure that any disagreements or unhappy customers can be dealt with without escalating a problem more than it has to be escalated.
We don’t set out to run in to problems and will always try our hardest to avoid ending up in these sorts of situations but CB Brighton Locksmith does not shy away from responsibility and it is our policy to sort out any issues we might be having with our customers as well as our locksmiths solve any lock issues our customers are having. And with over 15 years experience we think we know how.
If you’re having any problems with a lock that we’ve worked on and you think our workmanship is to blame then don’t hesitate to call us. We can put you straight through to a manager. Who has the authority to send out locksmiths for no extra charge. AND offer full refunds when necessary. Don’t try your luck with cowboys. Come to CB Brighton Locksmith and find out why homes and businesses. In the Brighton and Hove area are trusting us when they are experiencing problems with their locks. Call the professionals today and get treated like a professional yourself!